MyCrownpet

Terms of Shipment

    • Shipping Policy

      HOW MUCH IS SHIPPING?

    • We provide Free Shipping over $100.
    • WHEN WILL MY ITEMS BE SHIPPED?
      • All items are subject to a handling period before they are dispatched.
      • 99% of orders leave the warehouse within 7-10 business days of payment.
      • We will notify you by email when your items have been shipped.
    • WHEN WILL I RECEIVE MY ITEM(S)?
      • Processing time: 2 business days.We will provide tracking information within 3-7 business days.(Note that our International fulfillment centres do not ship during weekends or holidays)Standard Shipping TimesUnited States 3-7 Days

    • Can I change the destination address of my order?

      After your order has been sent out, you may not change your shipping address.

    • HOW CAN I MODIFY MY ORDER?
      • We only allow order modification before the product is produced. If the product is already in production and cannot be changed, if it has to be changed, you will be charged a $9 depreciation fee.
      • If you cannot connect to our ticket system above, please email to our support email: MyCrownPet@gmail.com
    • CAN I RECEIVE MY ORDER IN MY COUNTRY?
      • We Ship To Worldwide!

    • HOW CAN I TRACK MY ORDER?
      • We provide tracking numbers for all orders.
      • It may take up to 3-10 business days after your order has shipped for your tracking information to become available online (it might take longer depending on how fast the postal services are processing shipments).
      • You can track your order via below link: https://www.17track.net/en

      Please keep in mind delivery dates may change due to inclement weather conditions or holiday.

    • Do you ship internationally?
      • We Ship To Worldwide!

      • All prices on our site are USD. Once you complete your transaction, it will charge your card in your respective currency.

      • Please note:

        • If your personalized product was remade, your order might be delayed. Only those items that passed the quality inspection process can be sent out, with?our standards and aim to supply you a perfect gift.
        • At this time, we do not ship to APO/FPO addresses or college dorms. Shipments to Alaska, Hawaii may exceed normal delivery time.
        • Expedited shipping is not offered to P.O. Box shipping addresses.
        • We do not offer overnight shipping.

        If you have any questions, please feel free to contact us via email: mycrownpet@ownercs.com